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Terms of Service

Welcome to Supacare Solutions (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our site, you agree to comply with these Terms. Please read them carefully before continuing to use our services.

1. Acceptance of Terms

By accessing or using the Supacare website or any of our services, you confirm that you have read, understood, and agree to be bound by these Terms and our associatedPrivacy Policy. If you do not agree, you must discontinue use of our website immediately.

2. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use our services. By using the site, you represent that you meet this requirement and have the legal authority to accept these Terms on your own behalf or on behalf of an organization.

3. Use of Our Services

  • Use our website only for lawful purposes and in accordance with these Terms.
  • Do not misuse or interfere with our platform, including attempting unauthorized access.
  • Do not upload or transmit malicious code, spam, or any harmful materials.
  • Do not impersonate any person or misrepresent your affiliation with Supacare.

4. Accounts and Subscriptions

Certain features or services may require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Supacare reserves the right to suspend or terminate accounts that violate these Terms or applicable laws.

5. Intellectual Property

All content on this website — including text, images, graphics, videos, trademarks, and logos — is the property of Supacare Solutions or its licensors. You may not reproduce, distribute, modify, or use our materials without prior written permission.

6. User-Generated Content

If you submit any content (such as reviews, comments, or uploads), you grant Supacare Solutions a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content in connection with our services. You must ensure your submissions do not infringe on others’ rights or contain unlawful material.

7. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the content, policies, or practices of these third-party sites. Accessing them is at your own risk.

8. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis. Supacare Solutions makes no warranties, express or implied, regarding the reliability, accuracy, or availability of our site or services. We do not guarantee uninterrupted or error-free operation.

9. Limitation of Liability

To the maximum extent permitted by law, Supacare Solutions, its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or services, even if advised of such damages in advance.

10. Indemnification

You agree to indemnify and hold harmless Supacare Solutions and its affiliates from any claims, losses, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of our services.

11. Termination

We may suspend or terminate your access to our website at any time, without notice, if you breach these Terms or engage in any conduct that we deem harmful to Supacare or its users.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the Kenyan courts.

13. Changes to These Terms

Supacare Solutions reserves the right to modify or update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the updated Terms.

14. Contact Us

For any questions about these Terms of Service, please contact us at:

Email: contact@supacare.com
Address: Nairobi, Kenya

Last Updated: November 2025

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