Legal
Privacy Policy
Last updated: September 2026
Information we collect
We collect personal information you provide directly when you contact us, request a resource, subscribe to updates, or engage with our services. This may include your name, work email, organisation, role, country, project type, project stage, support needs, and referral information.
How we use your information
We use your information to respond to enquiries, deliver requested resources, follow up on the related request, provide agreed updates, and improve our services. We do not sell your personal data to third parties.
Resource downloads
When you request a Supacare guide or checklist, we use the details you provide to deliver the resource and to understand and respond to that specific project-readiness request. Consent to receive wider marketing updates is optional and is requested separately.
Legal basis and consent
We process information where it is necessary to respond to your request, where you have given consent, or where another lawful basis applies. You may withdraw consent for optional communications at any time without affecting the service or resource you already requested.
Newsletter subscriptions
Subscribers to the Carbon Africa Brief may unsubscribe at any time via the unsubscribe link in each email. We use industry-standard email platforms with appropriate data protection agreements.
Cookies
Our website uses essential cookies required for site functionality. Analytics cookies are used only with your consent. See our Cookie Policy for details.
Data retention
We retain contact and request information only for as long as needed to deliver the resource, manage the related enquiry, maintain appropriate business records, or meet legal obligations.
Your rights
Subject to applicable law, you may ask to access, correct, delete, restrict, or object to the use of your personal data, and you may withdraw consent where processing relies on consent. To exercise these rights, contact privacy@supacaresolutions.com.
Contact
For privacy-related enquiries, please contact us at privacy@supacaresolutions.com or write to us at Westlands Business Park, Nairobi, Kenya.